Returns & Exchanges
At Light and Faith, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our goal is to ensure your shopping experience remains as bright and seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Package Securely
Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing