Frequently Asked Questions
Everything you need to know about your shopping experience with Light and Faith.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the country.
How can I track my package?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Are your products ethically sourced?
Yes, at Light and Faith, we prioritize partnerships with manufacturers who adhere to fair labor practices and sustainable production methods to ensure quality and integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
We strive to process orders quickly. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to assist you.